Introducing Pseudopod: Remote Support You Can Watch

NEW YORK, NY — Today we're introducing Pseudopod, our Linux RMM platform: the remote monitoring and management system our engineers run Linux infrastructure through, and the reason our clients no longer have to take our word for what happens on their servers.

RMM is how a modern IT team keeps a fleet healthy — watch every machine so problems surface early, and reach in to fix them without driving to the rack. The catch is that almost every RMM tool on the market treats Linux as an afterthought, bolted on after the fact. We run a lot of Linux, so we built our own, for Linux first.

Pseudopod does both halves of the job, and closes a gap most tools leave wide open.

It monitors. Every Linux host is watched around the clock — load, disk, services, security posture, the things that fail quietly at 2 a.m. — with alerts that reach our team before the outage reaches yours.

It manages, in the open. Remote IT support has always been a black box: a provider connects to your server, does something, closes the ticket, and what happened in that session is invisible to you. Pseudopod records every shell session our engineers run, keystroke by keystroke, into a tamper-evident evidence chain. Replay any past session like a video, review exactly who did what and when, or open the portal and watch a session live while it happens.

And nothing on your infrastructure listens for an inbound connection. A lightweight agent on each host connects outward to our console, so your servers expose no remote-access ports to the internet at all. The open door most remote support depends on — the exposed SSH port, the VPN box waiting on the network — simply isn't there.

"Every provider says trust us," said David Smithson, founder of Amoeba Networks. "We'd rather hand you the recording. If you can replay every session we've ever run on your systems, or watch one live while it happens, trust stops being a leap and becomes a fact."

There's a second payoff. Every session also feeds a living map of each client's Linux estate: what runs where, how it's configured, how it behaves. That documentation gives the next engineer full context from the first minute of a ticket, and powers an AI troubleshooting companion our team can bring in when a problem calls for it. Faster response, faster resolution, and support that gets smarter about your environment over time.

Why "Pseudopod"? An amoeba reaches out by extending one: a temporary arm that goes exactly where it's needed and then withdraws completely, leaving nothing behind. That's the model for how we touch your infrastructure — deliberate, visible, and never leaving a door open behind us. We're called Amoeba Networks, so the name picked itself.

Pseudopod plugs into our monitoring and NOC work, so detection, remediation, and evidence live in one workflow, and it sits alongside our cybersecurity practice for clients who need to demonstrate control for compliance or cyber-insurance.

Pseudopod is rolling out now across the managed Linux fleets we run for businesses in the New York Metro and the Puget Sound (Seattle) area. If you'd like to see it on your own infrastructure — monitored, recorded, replayable, and watchable live — you can request a demonstration. Trust is good. Replay is better.